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Frequently Asked Questions

Everything you need to know about ordering with Nowlny. Can't find your answer? Contact us.

What is Nowlny?
Nowlny is a Lebanese food delivery platform. You order from local restaurants through the app, a driver picks up your food, and you follow the delivery live on a map until it reaches your door.
Where is Nowlny available?
Nowlny is live in Lebanon. Each restaurant defines its own delivery zones, so the restaurants you see in the app are the ones that deliver to your location.
How do I pay for my order?
Cash on delivery. When you check out, you can tell us how much change you need and the driver will come prepared. Digital payment options are on our roadmap.
Can I track my order?
Yes. Once a driver picks up your order, you can watch them move on a live map inside the app, see every status update, and even chat with or call your driver without leaving the app.
Is Nowlny available on Android?
The iOS app is live on the App Store today. The Android version is coming to Google Play soon — follow us on Instagram @nowlnylb to hear the moment it launches.
Does the app support Arabic?
Yes. The entire app works in both English and Arabic — switch languages anytime from your profile settings.
What are Group Orders?
Group Orders let several people share one cart. Start a group order, send the invite link to friends or coworkers, everyone adds their own meal, and the whole order is delivered together.
I own a restaurant. How do I join Nowlny?
Download the Nowlny Resto app from the App Store and register your restaurant — you can build your menu, set delivery zones and opening hours, and start receiving orders. You can also contact us and we'll help you get set up.
I'm a driver or run a delivery company. Can I work with Nowlny?
Yes — restaurants and delivery companies on Nowlny invite and manage their own drivers, and delivery companies handle pickup requests through a dedicated app. Get in touch through our contact page and we'll onboard you.
How do I delete my account?
You can delete your account from inside the app, or use the delete account page on this website. Deletion is permanent and removes your personal data. Delete your account here.